Plain-English privacy notice
What DriftVera records, and why
DriftVera scans storefront pages that a store owner submits and monitors sites whose owner has turned monitoring on. We collect only the information needed to run those scans, deliver reports, understand whether the reports are useful, and keep the service working.
Analytics, heatmaps, and session replay
We use PostHog to measure how people move through DriftVera, including page analytics, heatmaps, and session replays. This helps us improve the readability of reports and find confusing interactions. Text entered into input fields is masked in recordings. We do not use session replay to collect passwords, payment card details, or the content of the store you ask us to scan.
What happens when we scan a store
The scanner visits public pages, reads page structure, runs automated accessibility checks, and stores the resulting issue data for the report. It respects robots.txt. It does not submit forms, complete purchases, or visit pages behind a login.
We use your email address to send the report you requested, a sign-in link, and monitoring updates for a site you chose to monitor. Every monitoring email includes an unsubscribe link. After you unsubscribe, we stop sending monitoring email to that address for that site.
Services that process data for us
- Vercel hosts the website and server functions.
- Neon stores account, scan, report, and monitoring records.
- Vercel Blob stores raw automated scan results.
- PostHog provides analytics, heatmaps, and session replay.
- Resend delivers requested report and monitoring email.
- Stripe handles checkout, subscriptions, invoices, and payment data.
- Sentry receives technical error reports when error monitoring is configured.
How long we keep data
Session replays are retained for up to 30 days. Scan reports, monitoring records, and email subscription records are kept while they are needed to provide the service or until you ask us to delete them. Stripe may retain billing and transaction records for the periods it is required to keep them.
Questions or deletion requests
Email support@driftvera.com if you have a privacy question or want data associated with your email or submitted store removed.