Accessibility fix guides
Choose an issue to see what shoppers experience and where a store owner can make the change in WooCommerce, Squarespace, or BigCommerce.
Quick fix
A shopper using a screen reader lands on your product page and hears the word "image" — or a filename like "IMG_4471.jpg". They have no way to know what they're looking at, so they leave.
Read the fix guideQuick fix
Screen reader users often navigate by pulling up a list of every link on the page. On your site that list reads "click here, click here, read more, link". It's unusable as a way to move around your store.
Read the fix guideQuick fix
Light grey text on white is hard or impossible to read for a lot of people — anyone whose contrast sensitivity has dropped with age, and anyone shopping outdoors on a phone. This one quietly costs you sales from customers who never complain.
Read the fix guideQuick fix
Screen reader users jump around a page by its headings, the way you'd skim with your eyes. On your pages the headings jump from large to small out of order, so that shortcut breaks and they have to listen to everything.
Read the fix guideQuick fix
A screen reader user asks "what is this page?" and gets no answer — there's no top-level heading naming it. On a product page that means they can't confirm they're looking at the right item before adding it to the cart.
Read the fix guideQuick fix
Screen reader users skim a page by jumping between its headings. Yours has an empty one, so they land on a heading that announces nothing and have to guess where they are. It usually comes from a text block that was left blank or one that only holds a spacer.
Read the fix guide